Delivery Information

How long will my delivery take?

Nearly all items are dispatched from our warehouse on  the same day as long as the order is placed before 3:30pm, if an item is available for back order an extra day can be added to arrival time (next day delivery is not an option). We offer a number of delivery options next day delivery means before 1pm (monday-friday).We will contact you by email if there are any unexpected delays.

  • In stock items - Same day shipping (pre 3pm)
  • Backorder items - As above (+ 1 day)
  • Out of Stock items - Unavailable (Check back next week)
*delivery to an alternative address to your card - please leave a landline number or legitimate email. Softwarefirst will not feed organised card fraudsters we have a detection system in place and we will report you and inform the legitimate cardholder immediately. Apologies to the honest majority.

How much is the delivery charge?

Delivery is calculated at checkout based on the delivery option you select and the weight of the product. We make no money on shipping and only charge what it costs us.

Where will you deliver?

We can deliver anywhere but we cannot be held accountable for any import  taxes your country may impose in addition shipping internationally limits the fraud checks we can carry out. To increase the chances we ship your order please use a non free email address (hotmail, yahoo) and leave a landline number. We ship on a regular basis to UK ex pats living abroad.

Who delivers my order?

Depending on which delivery service you picked Royal Mail or a courier

Please Note: All deliveries must be signed for.

Is there anyway I can have the goods delivered to an alternate address?

In some circumstances yes.

If this is your first order we will need to call you and carry out additional security checks which will likely delay your order. Normally next day shipping to an alternative address will require additional assurances. We do apologise for this but we have a strict policy on protecting customers against credit card fraud and we are sure anyone who have been a victim of this will understand fully.